What people do
- Answer one question at a time, on a phone or a computer.
- Check their answers before sending, and change any of them.
- Answer the first question straight from your email invitation, with one tap.
Kapi FormsSurveys
Surveys
Surveys with no answer limit.
Ask customers how likely they are to recommend you, or ask people how your event went. Every answer counts.
Who it's for
For businesses, charities and event organisers who want to know how they're doing.
What you see
- Your NPS score, with promoters, passives and detractors.
- A chart for every question, and new answers as they arrive.
- Filters, and downloads as CSV or Excel.
- Themes in written answers, found by Kapi's AI, which you can turn off.
- Email invitations, with reminders to those who haven't answered.
Templates
Start with these templates.
Each opens in Studio with its questions and settings, ready to change.
Customer feedback (NPS)
The one question that shows how likely customers are to recommend you.
Use this template: Customer feedback (NPS)Event feedback
What people enjoyed, what to change and whether they'd come again.
Use this template: Event feedbackMake your first form today.
Add a card when you start. Nothing is charged.